Source: Red Star News Network
The Jiangsu Provincial Market Supervision and Administration Bureau recently reported that of the six -type winter clothing products that were sampled in the fourth quarter of 2020, 43 batches were unqualified, including seven wolves (002029) scarves, snow -flying down jackets, and Ms. Hengyuanxiang cotton coat.
Jiangsu Provincial Market Supervision and Administration Bureau reports random inspections
The Hongxing Capital Bureau inquired that some related products had been removed on the e -commerce platform. Ms. Hengyuanxiang’s cotton jacket said that if consumers bought this unqualified product before, a refund and return.
Attorney Ding Mengdan, a law firm at Beijing Yingji (Hangzhou) Law Firm, believes that according to Article 20 of the Consumer Protection Law, consumers can request a refund if the goods provided by the seller do not meet the quality requirements. At the same time, in accordance with Article 55 of the Consumer Rights Protection Law, if the seller has fraud in the product page or during the sales process, consumers can compensate the seller’s claim of three times the loss of the commodity price.
Jiangsu Province reports winter random inspection situation
Seven wolves, Xuezhongfei and other brands are not qualified
On January 13, the Jiangsu Provincial Market Supervision and Administration Bureau reported that in the 4th quarter of 2020, the organization organized the quality of the six types of winter clothing products such as scarves, down jackets (adults, children), down quilts, cashmere sweater, jackets, and cotton clothing. Among them, unqualified products include seven wolves (002029) scarves, flying down jackets in the snow, and Ms. Hengyuanxiang cotton coat.
This time a total of 350 batches of winter supplies, 307 batches, average qualification rate was 87.7%. The reporter found that in the random inspection batches, the lowest qualification rate was scarf products, and 10 of the 40 batches of the random inspections were unqualified, and the pass rate was only 75%.
And the unqualified scarf includes seven well -known brands. The product specifications are 30x180cm, and the production company name is Tongxiang Zhuoma Clothing Co., Ltd.. The sampling link is in Taobao Septwolves Seven Wolf Flagship Stores.
After the seven wolf scarf was named unqualified, it was suspected that some merchants were still selling. Red Star reporters found that there were 4 scarves in line with the model, with a single price ranging from 89 yuan to 215 yuan, with a total sales of more than 200. When the Hongxing Capital Bureau contacted the customer service of the store, he said that he did not know that the sampling inspection report issued by the Jiangsu Provincial Quality Supervision and Administration Bureau said that the production address of the scarf is in Guangdong instead of Tongxiang (located in Zhejiang). However, when the reporter asked for the quality inspection report and the specific information of the manufacturer, the customer service refused with “inconvenient viewing”. Taobao customer service said that if consumers do not match the product description, they can support the return refund, but the platform does not have the right to claim for mandatory merchants.
The seven wolf scarves are suspected to be sold, and customer service does not know about the random inspection.
In addition, in the batch of adult down jackets, flying down jackets in the snow are not qualified in terms of velvet content, velvet content, and fluffyness. Its specification model is 185/100A, and the production company name is Xuezhong Fei Industrial Co., Ltd., and the sampling link is on the clothing store of Nana, Southeast Street, Changshu City, Douyin. When the Red Star Journalist opened the Douyin APP to search for the shop, he found that the product was empty.
At the same time, in cotton clothing products, Ms. Hengyuanxiang’s cotton coat was sampled. The specific model is 165/88A. The production company name is Wuxi Henderson Clothing Co., Ltd., and the sampling link is in Vipshop. Unqualified projects are fibrous content. Vipshop customer service told reporters that the lady’s cotton clothes in the notification have been removed. If consumers bought before, they could be returned and refunded.
Lawyer: false propaganda containing voltage content
Consumers can advocate three times compensation
Among the samples of the market supervision and administration bureau, their sources are manufacturers, physical stores and e -commerce platforms. With the development of people’s online shopping habits, the quality of goods on the e -commerce platform has become more and more valued.
So how do consumers protect their rights when they are unqualified? Lawyer Ding Mengdan, a special researcher at the Internet Electronic Commerce Research Center, Beijing Yingke (Hangzhou) Law Firm, believes that according to Article 20 of the Consumer Rights Protection Law, the operator provides consumers with the quality, performance, and use of the commodity or services to consumers The validity period and other information should be true and comprehensive, and must not be used for false or misunderstandings. If the product provided by the seller does not meet the quality requirements, consumers can request a refund for unqualified products.
According to previous regulatory departments, the unqualified down jackets are mostly lower than the nominal values, or fake filling, and as white duck down with velvet, feathers, etc. Lawyer Ding Mengdan explained that if the seller has fraudulent behaviors such as false propaganda in the product page or sales process, consumers can claim to the seller three times more in accordance with Article 55 of the Consumer Rights Protection Law. The compensation for losses is less than 500 yuan, calculated at 500 yuan. If the platform knows that the seller should sell the goods that violate the consumer rights and not take measures, or have not reviewed the obligations, they should also bear the corresponding responsibilities in accordance with relevant laws.
The legal basis for unqualified products and counterfeit products is different. According to Lawyer Ding, unqualified products are mostly products that do not meet relevant standards, and some counterfeit products are registered with counterfeit manufacturers, and there may still be behaviors that infringe on trademarks.
The Jiangsu Provincial Market Supervision and Administration Bureau reminds consumers that when buying winter clothing products, pay attention to check whether there are Chinese marks. When buying down jackets The better the warmth. In addition, when buying children’s down jackets, you need to pay attention to the various types of rope bands on the clothing. If the rope design is unreasonable, it is likely to cause accidental damage to the wearer.
Original title: Flying down jackets, seven wolves scarves, Hengyuanxiang women’s clothing and other products are not qualified!